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Privacy Policy

Privacy Statement
We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice's Web site and governs data collection and usage. By using this website, you consent to the data practices described in this statement.
Collection Of Your Personal Information
This practice collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

Use Of Your Personal Information
This Practice collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.This Practice encourages you to review the privacy statements of Web sites you choose to link to from the website so that you can understand how those Web sites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other Web sites.

Use Of Cookies
The Web site uses "cookies" to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Security Of Your Personal Information
This Practice secures your personal information from unauthorized access, use or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes To This Statement
This Practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how this Practice is protecting your information.
Patient Rights, Medical Records & Complaints
Our practice is committed to protecting your privacy and ensuring you understand your rights related to your medical care and medical records.
Requesting Copies of Your Medical Records

You have the right to request access to or copies of your medical records.

To request your records:

  • Submit a written request to our office (in person, by email, or by mail)
  • Requests may require completion of a medical records release form
  • Reasonable fees may apply as permitted by Texas law

Contact for Medical Records Requests:

Phone: 903-595-8077
Email: info@ihm.life

Address: 419 WSW Loop 323 STE 400 Tyler, TX 75701

Filing a Complaint About Your Care or Medical Records
If you have concerns about your care or the handling of your medical records, you may file a complaint directly with our practice or with the appropriate licensing or regulatory authority. You will not be retaliated against for filing a complaint.
Licensing & Disciplinary Authorities

Depending on the type of provider involved in your care, you may contact the appropriate Texas licensing board:
• Texas Medical Board (physicians)
https://www.tmb.state.tx.us
Phone: (800) 201-9353
• Texas Board of Nursing (nurse practitioners, registered nurses)
https://www.bon.texas.gov
Phone: (512) 305-7400

Contact Information
Please contact us by phone at 903-595-8077.